We realise that not every member who signs up to this forum will be in the right stage of their life or career to fully benefit from the membership.
So, we offer a full refund guarantee provided members use this within the first 3 days of claiming their membership.
We don't offer a 30-day money back guarantee purely to stop people exploiting the forum by making multiple accounts, and of course the sneaky people out there who will try and scrape forum content.
We will not offer repeated refunds to the same user for subscriptions purchased at different times (e.g. 4 months apart).
When it comes to renewals, the same policy applies. Sometimes you might want to take a break but forget to cancel the renewing subscription - it happens to the best of us! No worries, just flick us a support ticket.
Similarly, if you do need to refund, please use the support ticket function found within the forum. You may also email us at firstname.lastname@example.org